Privacy policy

Last updated: 30 July 2026

This policy explains how WorkflowGen Digital handles personal data when you use workflowgen.digital or contact us about workflow completion analytics services.

Controller

WorkflowGen Digital, 60 Grey Street, Keswick, NR4 4EG, United Kingdom. Email: hello@workflowgen.digital. Phone: +44 078 3241 4843.

Data we collect

  • Contact details you submit (name, email, organisation, message content, service interest).
  • Technical data such as browser type and pages visited, if you accept analytics cookies.
  • Cookie preference choice stored locally in your browser.

Why we process data

  • To respond to enquiries and prepare proposals (legitimate interests / steps prior to contract).
  • To deliver contracted reporting services (performance of contract).
  • To improve the site where analytics cookies are accepted (consent).
  • To meet legal accounting and compliance duties where applicable.

Sharing

We do not sell personal data. We may use processors for email, hosting, or professional advisors under appropriate agreements. If we transfer data outside the UK, we use a lawful transfer mechanism.

Retention

Enquiry messages are kept up to 24 months unless a longer period is needed for an active engagement or dispute. Contract and invoice records follow statutory retention periods.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, or object to certain processing. You may withdraw cookie consent at any time by clearing site data or contacting us. You can complain to the Information Commissioner’s Office (ICO).

Children

Our services are aimed at organisations and professionals. We do not knowingly collect data from children.

Contact

Privacy requests: hello@workflowgen.digital. See also our cookie policy.